"I am so happy with Evans Air! Richard was so sweet, got my a/c quickly fixed up.
Dawn and Hunter kept me “in the loop” on the phone. Love them to death!"
Linda Spittler, Tyler, Tx
"Hilario and Keith were very happy, knowledgeable, efficient professionals. Very nice to have in my home. Made it a pleasure!"
Mr. Johnston, Flint, Tx
"Nathan was very efficient and respectful!"
John Arnold, Tyler, Tx
"Every time I call the office, Hunter and Dawn are always very courteous and quick to help!"
Pam Grubbs, Tyler, Tx
"Best HVAC in East Texas...gotta love Cowboy and all the guys at Evans!"
Louise Williamson, Emerald Bay
"Cowboy & Keith (who installed our new system) WERE NOTHING SHORT OF AMAZING!!!!!"
Michael Mahfood, Tyler, Tx
"Cowboy and Keith did a very good job putting in my new heater and a/c!. They worked very hard and cleaned up well. They were very courteous and helpful. I just want you to know how well they did!"
Anita McReynolds, Emerald Bay, Bullard, Tx
"I want to tell you how impressed we were with Tim P. He admitted he made a mistake on a prior visit. This showed us what kind of people Evans hires. A lot of integrity!!"
Don Avant, Hideaway, Tx
"Just had our maintenance check for the first time....two of the best service people we’ve ever had. We felt like we’d made 2 new friends by the time they left."
Jeanette Brown, Tyler, Tx
ELECTRIC BILL DROPPED OVER 66%!
"After replacing our HVAC equipment, our electric bill dropped 66%."
Don McClellan, Tyler, TX
"Chad is a Helluva Repair person!! He quickly took care of us Labor Day weekend! Overall great guy!! He is an great asset to your company. We have been an EPM customer of yours for years and you always do a great job!"
Jerry Patton, Emerald Bay, Bullard, Tx
"My husband and I moved bed into our new home last weekend and the AC went out. Wayne and his team went above and beyond to get us going again. I would recommend them to anyone. Prompt service and super friendly staff. Totally impressed! Thanks again! You have a life long customer!!"
Loree Rowan, Tyler, Tx
"Your techs are exceptional!"
Helen Mount, Tyler, TX
"Your tech did a good job. He was fast and explained everything!!"
Paul Misso, Bullard, TX
"Richard Martine was very nice, pleasant and very very thorough!"
Clint Mazingo Tyler, TX
"Your technician is the Bomb! Only took him 2 minutes to figure out what was wrong! That boy knew what he is doing!!"
Lisa & Freddie Carlisle, Tyler, TX
"I am 84 years old and I found your employee to be an expert technician and a very nice gentleman. The Original Evans Air is a top notch company."
Daniel Larocca, Tyler, TX
"Was awesome... as always!"
David Westfall of Orion @ Cascades, Tyler, TX
"Kudos! Own a vacation rental home in Bullard, TX on Lake Palestine... live in Seattle, WA. Needed emergency AC repair while renters were there. Richard took my initial call. Came to the house w/in 30 minutes and had the repair done under an hour. Saved the day! Can't thank y'all enough for the fast, professional and courteous service. More companies should operate this way!"
Debra Robinson, Bullard, TX
"Today 6/30/15 on SH 155 just south of Loop 49, one of your drivers (Joe Martel) in a white company van saved our lives. We were riding on the GoBus when a semi dirt hauler turned on his blinker to get into our lane. Our driver did not realize he was also slowing down until it was too late. Your driver was in the next lane and saw what was happening. Thank heaven. He put on his brakes and gave our driver just enough time to get in front of him. Our driver had put on his brakes, but not hard enough. Please tell your driver THANK YOU!"
"We had an A/C emergency at 5:00 PM on a hot evening. Evans' response time was great. The tech was friendly and professional. He got us up in running after much hard work in a hot attic."
Joe & Deb Felter, Flint, TX
"Very polite and experienced. Took the time to explain things to me and took care of business!"
Bryan McFarlin, Bullard, TX
"He got right to our problem just by hearing our unusual sound! And he covered our usual slackness by checking our disgusting filter! Hooked us up with a couple more filters - and we're happy again! Thank you also, Wayne & Janet for putting some priority on our issue in the middle of this cold snap! Can't beat Evans People"
Jim Brown, Whitehouse, TX
"After years of wondering why one side of my house never was as cool as the other side, Richard finally diagnosed the problem. Richard (Martine) and John (Rogers) added additional intake areas and now it works fine. Two hard working problem solving employees!"
Longtime customer, Barry Patterson, Tyler, TX
"Justin did a great job and was very polite!"
Barbara Leverett, Tyler, TX
"Your tech was nice and polite and very professional! Excellent work!"
Todd Hiles, Tyler, TX
"The Lennox UV lights have made a huge difference in my allergies. After being outside on a walk, my allergies really flared up. All I had to do was be in my house with the UV lights and my allergies calmed and I could breathe again! I love my UV Lights! They really help my allergies. "
Faye Cage, Emerald Bay, Bullard, TX
"Dicksie, your guys were at the house yesterday and were very polite.
When I got home I could not even tell they had been there.
Thank you. Sam was very happy with the work they did"
Marsha Wells (Coyote Sam's), Tyler, TX
"Rena and I have been very pleased with all the technicians that have come to our home. They have all been very polite and extremely professional. We also have found the regular maintenance to be a great value!"
Dick McGaughey, Emerald Bay, Bullard, TX
"Hi Dicksie - another pat on the back for your techs- came by yesterday for our winter maintenance visit. Good guy, super friendly and knows his stuff.
Daffydd Morgan, Tyler, TX
"Good morning, Robert, We would like for you to forward this email to the owners and other employees! On November 4, we had a new A/C and heater unit installed in our home. Prior to having the work done, we sought bids from 6 other heating and air companies. A great deal of research was done and a list of specifications was presented to all those bidding on the job. (We had bids from 6 other companies). On this sheet we asked that certain parameters be addressed. We chose Evans because every one of our specifications and parameters were addressed to the full extent. We also chose The Original Evans, as we have had a maintenance agreement, and have been pleased with the timeliness and correction of any problems. Robert and the team were here at exactly 8:30 a.m. as promised. Cowboy, and the other installers (Devry and Michael), were delightful to have around. They kept the work area spotless and cleaned after interior work was done. We appreciate the attention to detail. For example a return was installed in the master bedroom. Robert made sure the grill was facing the opposite direction so we would not be looking into a "black hole" while lying in bed. The customer service was fantastic, and we are very pleased. We would definitely recommend Evans to anyone needing service or replacement of a unit."
Lisa and Woody Mitchell, Hideaway, TX
The whole process of getting our new Lennox heating and air conditioning systems was outstanding. The team from Evans (Troy, Richard M. & Ciro) were very competent and customer oriented, explaining everything and answering any questions we had. We bought two systems for our home and could not be more pleased with the results. We had a Trane system before, but after talking with the Evans people, we went with Lennox because it is made in the U.S, and a better system. I am so glad we did. They operate so quietly and efficiently than we are hardly aware when they come on. My wife has asthma and is very needy to a controlled environment with humidity. These units have made her much, much more comfortable. Thank you for your excellent product
Bill Mayfield, Tyler, TX
"Justin came after hours and was very prompt. A real nice guy. Did good work!"
Gary Avery, Flint, TX
"I had problems over the 4th of July. They took care of me early on July 5th!
I have been doing business with The Original Evans Air for a long time. They are the best!"
Mrs. Bill Dean, Tyler, TX
"The Original Evans Air installed new systems for me and I could not be happier with the equipment or the great service! Starting with Robert, the install crews (Cowboy, Richard M, Ciro, and Michael) and right on down the line, everyone was great! Very quick, thorough and efficient. Office was most helpful as well!"
Al Horaney, Tyler, TX
"The Original Evans Air did an outstanding job installing my new equipment! Very Courteous! Very Professional!
Everyone was great!! (Troy, Cowboy, Devry, Adam, Richard M, Ciro)"
Kevin Deornellas, Tyler, TX
"Very polite, very good at their work, went out of their way to make sure they left no messes!"
Carolyn @The Mansions, Tyler, TX
"Appreciate Evans getting out to my house so quickly. Very impressed with Randall. He did a great job!"
Gayle Steiner, Flint, TX
Rebekah Cunningham, Troup, TX
"Robert, Justin, Cowboy and Adam are very professional and honest. Explained everything, answered all my questions. It was a pleasure doing business with such wonderful people!"
Keith Freeman, Tyler, TX
"Richard is very courteous and polite and explained everything to her. I like that!"
Margaret Carson, Tyler, TX
"Tech was very nice - a gentleman! Did not treat me like I was a "stupid woman"! My experience with Evans Air was much better than with "other" company. I decided to call The Original Evans Air after I spoke with Cowboy while he was installing a system at my neighbors. He was very nice also!
Stacey Posey, Bullard, TX
"Service Personnel were just great... Knowledgeable and friendly. Very helpful!"
Bruce Barber, Bullard, Emerald Bay, TX
"Richard did a marvelous job. My unit was filthy and he took the time to maintain and clean my system well. Very Impressed! Thank You Richard!"
Shelly Nash, Tyler, TX
"Justin is an amazing service technician!"
Carla Hoenschidt, Tyler, TX
"The Original Evans Air Conditioning has come to rescue this household many times. We have found them professionally and personally a wonderful company to do business with. When they recommended Lennox products for an upgrade to our system we trusted them. "
June Gillis, Troup, TX
"Very good service. Sales rep was very helpful and informative. Installation crew worked very hard and neatly which was difficult as unit is in our attic and we have 12' ceilings. Overall we are very satisfied with installation and how the unit is operating. We have not received our utility bills since new installation but feel they will be lower due to the higher efficiency of the new unit."
Mike Cook, Frankston, TX
"Our new air conditioning and heating system from The Original Evans Air Conditioning lowered our utility bills from $300 to $60!"
Joel Reams, Bullard, TX
"Yesterday, Sunday afternoon, my air conditioning (Trane) system began to malfunction. Although I knew it was Memorial Day weekend, I was desperate. Within ten minutes of my call to Evans, Justin called me back. He was most kind and courteous. I told him he could be here in the morning. Justin arrived at my home this morning and immediately, he know what was wrong. In about thirty minutes my unit was cooling again. You have a good employee in Justin and rest assured that he represents your company well with the cheerful attitude, professional work and promptness. Thank you for the excellence in your service!"
Cristina Randolph, Tyler, TX
"On Wednesday, August 24th we experienced a failure of one of our air conditioning units. We noticed the problem about 4PM and called Evans. A very nice lady, Lisa answered our call and said she would have someone come by 8PM. About 5PM Tech arrived, found and repaired the problem and we had cool air flowing by 5:15 PM. Thanks to everyone involved for your prompt and courteous response."
Charles and Nell Dickson, Tyler, TX
"Thank you for the excellent service you have given us. They have done a very good job. It is a pleasure to do business with you!"
Fred & Ina Lee Freemen, Bullard, TX
"Richard was out to repair gas valve leak. He was the nicest young boy, very polite, and explained things where I could understand them."
Mary Creech, Whitehouse, TX
"Had to use another company, unhappy with them. Very happy with Richard. He went over and above. Richard was there til after midnight. Job well done."
Ross French, Tyler, TX
"Evans is an excellent company. Rick and Dicksie Walker handle customers and friends in a very professional manner. I've come to know Wayne and Lisa over the years and have a great respect for both their technical ability and patience with the busy lives of the people they work with."
Bill Coates, Tyler, TX
"We really appreciated Evans quick response to our after-hours request for service.
They called us back within seven minutes! That's impressive!"
Bob and Cathy Wood, Emerald Bay, Bullard, TX
"We were really happy with the speed of Evans Air in setting a loaner for us."
Robert and Leigh Mims, Bullard, TX
"My compliments to everyone at your office and the tech that serviced the unit"
Jimmy Magnum, Whitehouse, TX
"Randall did great work and is a really nice guy"
Gordon Kimbell, Tyler, TX
"I am thrilled with my electric bill. We have over 2800 sq. ft. in our home and upgrading one system lowered our utility bill over $50"
Sherry Ellis, Tyler, TX
"Justin and Hilario did a great job on the installation! Want to thank Rick for having such competent employees."
Wayne and Carole Turner, Flint, TX
"Found problem quickly and did an awesome job explaining functions of my thermostat."
Sue Bell, Tyler, TX
"The Installers (Hilario and Ciro) did a great job! Very polite and knowledgeable"
Bob Orick, Hideaway Lake, TX
"We like the way Lisa works and is always pleasant to speak with. We appreciate her getting back with us and scheduling everything promptly"
Stephen Kirk, Montalba, TX
"Our new HVAC system cut our Aug 2011 electric bill in half!
Shelby and Barbara Green, Chandler, TX
"The new system is running great - better than I could have imagined! The equipment is very quiet and it was money well spent!"
"I was very pleased that the tech took time to show me and explain to me how the heat pump system I have works. I now know what will happen to my outdoor unit when it goes into defrost mode."
Larry Wilson, Lindale, TX
"The people at Evans are wonderful! From the sweet lady who answered the telephone (Mickie) to the salesman (Troy) and then the installers (Hilario, Devry, Justin) everyone was courteous, kind and understanding. I am a disabled veteran and often salesman and other folks that come to the house are disturbed by my condition and can't wait to get out of the house. The Evans folks, however, were kind and understanding. It is difficult in my condition to have to put that money into my monthly income and not have trouble with the mortgage. I really like these people and would wholeheartedly recommend them to anyone needing their services."
Alfred Anthony Tantillo. Tyler, TX
"Evans recently completed a replacement and maintenance project at my home in Hideaway. From the original phone call for a quote to the final follow-up visit, everything was handled in a professional and businesslike manner. It is refreshing to find a capable and honest A/C contractor and I will pass that word along at every opportunity.
Special thanks should go to Wayne and the other two technicians for a good, prompt and clean job."
Wayne Elwell, Hideaway, TX
"Thank you for your recent response to my letter of May 22nd. It is most refreshing to find a company willing to listen to its customers. I look forward to our continued working relationship."
"We are very pleased with the service we received. Tech was very knowledgeable. We are confident we can rely on Evans Air Conditioning for any further heating and air needs. We will recommend your company to others in East Lake Woods subdivision."
Pamela Haltom, Arp, TX
"Thank you for the excellent service you have provided many years. A special thank you to our technician who has serviced our home the past two years. I appreciate the time he takes to explain problems and to help a "senior citizen" understand the consequences of the problem. We at "Evans Hill" in Troup (Glen, June, and Linda Kay) appreciate the fine service you have provided us in the past two years. Please make sure he is commended for his excellent work."
Linda Kay Evans
"Last year for the same billing period my electric bill was $612. The average temperature last year was 94 degrees. This year, my bill with the new system was $380. The average temperature was 95 degrees. I really like my new system. Thanks."
"We were very pleased with Nathan. He came right away and did a great job!"
Brenda Sumner, Jacksonville, Tx
"Nathan is a blessing! I have never had a tech like him. He was a joy to have around. "
Joyce Hoyt, Tyler, Tx
"Hunter was very polite and professional when I called in to schedule my maintenance!"
Abby Duty, Tyler, Tx
"Nathan is very knowledgeable and polite. A great person to have at the company!"
Alice Byrd, Hideaway, Tx
"We were pleased with your service and helpfulness and impressed with Chad and John! Thanks for getting everything the inspector wanted done."
Charles Dennis, Tyler, Tx
"Tim P. got our system running better than it ever has before. Want him from now on!"
Patrick and Janet Butler, Hideaway, Tx